Frequently Asked Questions
- Is COD Available?
- Yes, COD is available, however COD charges are applicable in such case.
- Is Shipping free for all orders?
- Yes, Shipping is free on all orders irrespective of order amount except where COD payment has been opted.
- Is all India delivery available ?
- Yes, we deliver across the India with the help of India Post.
- I have ordered wrong size. Can I exchange for other size of same product ?
- We only provide return and refund in case of size mismatch issue. In such case, you can place fresh order for required size. Do read our return and refund policy here.
- When Will I get refund in case of cancellation/ Return of Order ?
- In case of cancellation where order is not yet dispatched, we initiate the refund generally within 1-3 days from date of cancellation. In case of return for dispatched or delivered order, we initiate the refund generally within 3-7 days from date of receipt of ordered item back to us subject to inspection of returned item. Do note that COD charges are non-refundable in case of return of COD orders.
- How do I return/ send back the ordered item?
- For returning the ordered item, you will have to self-ship the ordered item in original condition with proper packing at your own costs. We do not provide Pick-up facility for returning the Order.